[EN] Manage Your Account, Security, and eMS Data
Here you’ll find key guides and information about your user account and managing the eworx Marketing Suite.
Data Protection, Security, and Data Storage
Here you’ll find information about the protection and processing of your data in the eworx Marketing Suite.
- GDPR and Data Processing
Learn which features support you in processing subscriber data in compliance with the GDPR.
Go to the guide: GDPR-Compliant Data Processing - Technical and Organizational Measures
Learn about the technical and organizational measures in place to protect personal data.
View technical and organizational measures - Data Storage and Hosting
Here you can find out where your eMS data is stored and processed.
Information on Data Storage and Hosting - Updates and Further Development
Learn about new features, improvements, and changes in the eworx Marketing Suite.
View the latest update information
User Accounts and Access Rights
In this section, you’ll learn more about managing user accounts, login settings, and permissions.
- Manage Users
Learn how to create, edit, lock, or remove users. The available options vary depending on your eMS license package.
Go to User Management - Compare License Package Features
The feature overview shows the differences between Professional and Enterprise. These include, among other things, user management, permissions, and cross-account features.
Compare Professional and Enterprise - Change Password
Change the password for your personal user account.
Go to the guide: Change Password - Password Security and Two-Factor Authentication
Learn about the password requirements and how to add an extra layer of security to your user account.
See the guide: Password Selection and Two-Factor Authentication - Set Up Single Sign-On
Here, administrators can find information on setting up Single Sign-On in the eworx Marketing Suite.
See the guide: Enable Single Sign-On
API and Integrations
Here you’ll find technical information on connecting the eworx Marketing Suite to other systems.
- Integration Services
Learn more about integrating CRM, online stores, and other systems.
View eworx Integration Services - Create API Access
Create an access key to register your application for access to our API.
Create API Access - API Documentation
The technical documentation contains information about the available APIs, methods, and data structures.
Open API Documentation
Support and Additional Help
Can’t find the right answer or need help with a setting? The eworx Service Team is here to assist you with questions about your account, your permissions, and managing the eworx Marketing Suite.
- Contact Support
- Our Services
- Additional guides on campaigns, subscribers, forms, events, and other eMS features can be found in the Help Center.
Go to the Help Center
Frequently Asked Questions
Where can I change my password?
Open the guide “Change Password.” There, you’ll learn how to set a new password for your personal eMS user account.
How do I create a new user?
User management depends on your license package. First, open the “User Management” guide. The feature overview also shows the differences between the Professional and Enterprise editions.
Where can I find information about two-factor authentication?
The “Password Selection and Two-Factor Authentication” guide explains the password requirements and how to add an extra layer of security to your user account.
Where can I find information about how my data is stored?
Open the “Data Storage and Hosting” section. There you’ll find information about the storage and processing of your eMS data.
How do I set up an API?
You can create free access to the API via the following link. Technical details on the available methods can then be found in the API documentation.
Who can I contact if I have questions?
Use the “Contact Support” link. The eworx Service Team is here to assist you with questions regarding account management and the use of the eworx Marketing Suite.
Updated about 21 hours ago