[EN] Forms - Overview
Frequently Asked Questions
Here you will find answers to frequently asked questions about forms in the eworx Marketing Suite.
What are forms used for in the eworx Marketing Suite?
Forms are used to collect data from prospects and customers or to update existing information. They can be used for newsletter sign-ups, contact requests, data updates, surveys, and many other purposes. The submitted information is automatically processed within the eworx Marketing Suite.
How do I create a form in the eworx Marketing Suite?
A new form can be created directly in the eworx Marketing Suite. You can customize fields, design, actions, and various other settings to suit your requirements. Once created, the form can be embedded on a website or used in landing pages and emails.
What can forms be used for?
Forms in the eworx Marketing Suite can be used for a wide range of purposes, including newsletter sign-ups, contact requests, data updates, and surveys. Their content, fields, and actions can be flexibly configured to match your specific use case.
How can I test a form?
Before publishing a form, it is recommended to test it thoroughly. Make sure all fields work correctly, data is transferred as expected, and any configured actions, such as subscriptions or notifications, are executed properly.
What are form templates and what are their benefits?
Form templates allow you to quickly create new forms based on existing designs and configurations. This saves time, ensures a consistent appearance, and reduces the effort required for recurring forms.
How can I customize forms?
Forms can be customized in terms of content, design, fields, and actions. For example, you can define required fields, add custom text, or configure automated processes that are triggered after a form has been submitted.
Are subscriber data updated automatically after a form is submitted?
Yes. If a form contains subscriber fields and the email address entered matches an existing subscriber, the corresponding subscriber data is updated automatically. This helps keep contact information and other stored data accurate and up to date without any manual effort.
How can forms be evaluated?
The eworx Marketing Suite provides options for analyzing form performance. For example, you can evaluate sign-ups, responses, or completed forms. These insights help you optimize your forms and improve their effectiveness over time.
When should contextual email surveys be used?
Contextual email surveys are ideal when subscribers should be able to provide feedback directly from an email. This lowers the barrier to participation and enables companies to collect valuable feedback more quickly on products, services, or events.
Updated about 3 hours ago
