In the Messaging section, you can create WhatsApp newsletters and SMS campaigns. The relevant guide takes you step by step through setting up your campaign, creating the content, selecting the subscribers and sending your campaign.

To send WhatsApp newsletters, you’ll need a linked WhatsApp Business account. Your subscribers must also have consented to receiving WhatsApp newsletters. You can find out how to link your account and set up the double opt-in process in the relevant guides.

WhatsApp newsletters offer additional features such as templates, images and interactive elements. SMS campaigns consist of plain text and are particularly suitable for short notifications or information. Both channels can be managed directly via the messaging section of the eworx Marketing Suite.

Yes. Both WhatsApp newsletters and SMS campaigns can be sent immediately or scheduled for a specific time. The delivery options are available to you directly whilst you are creating the campaign.

Subscriber management is handled centrally within the eworx Marketing Suite. Additional features are available for WhatsApp to manage consents and subscriptions. SMS campaigns can be sent to suitable subscriber lists.

The Messaging section brings together all the features relating to WhatsApp newsletters and SMS campaigns. These include, amongst other things, creating campaigns, managing subscribers, scheduling sends, and further guidance on setting up and using the individual features.